Archive for the ‘Technology’ category

Smart Technology: Predictable, Planned, Proactive

July 27th, 2009
technology Smart Technology: Predictable, Planned, Proactive



 

As news of a weakened economy continues to saturate the media and bombard business owners with negative messages, one company has found a creative way of adapting its services to fit within the current economic conditions and help businesses succeed.    

Miles Technologies, a provider of business technology solutions, has created Monthly Budget Plans that allow customers to budget their technology-related expenses without having to commit to a long term contractual agreement. 

According to Chris Miles, Chief Executive Officer of Miles Technologies, the company’s Monthly Budget Plans integrate separate services into one managed services package.  In a single plan a customer can select business services that include IT Help Desk & Support, Business Software Support, Website Updates, and Online Marketing and Public Relations, as well as strategic consulting for all services. 

Miles says that the Monthly Budget Plans were developed as a way to help customers continue productive business operations within the unsteady economic conditions by making managed services more cost effective.

“The Monthly Budget Plans were specifically designed with flexibility in mind,” explains Miles.  “Most managed services providers require that customers sign a contract committing them to a certain monthly fee with a two to three year contract term.  They lock in the customer which lowers the need to provide exceptional service in order to retain the customer. We’re different in that we do not require any specified length to the contract and they can cancel at any time. This way, the customer is using our services because we add value and not because of a contract term. We also allow for month-to-month flexibility in the plans in terms of both the level of services provided and the costs for those services.”

To further ensure the practicality of its monthly budget plans, Miles Technologies offers a one hour guaranteed response time for all budget plan customers 24 hours a day and seven days a week.  In addition, customers may roll over any unused monthly budget time from month to month.  

“We customize each budget plan in order to empower our customers with the best technology available for their businesses,” says Miles.  “These plans are meant to provide a complete realm of services, from supporting a custom software application to identifying and resolving network issues before they result in downtime.” 

According to Miles, the costs of outsourced IT services are easily justified when compared with the costs of a full time IT staff or the costs of unnecessary system downtime.  He emphasizes that the predictability of the newly developed Monthly Budget Plans make the services especially realistic in the current economy. 

Miles reports that the Monthly Budget Plans have been met with significant enthusiasm from customers.  “Our main goal is to exhaust all possible options for helping our customers thrive in these conditions,” Miles says.  “We are looking out for their businesses and trying to help them understand technology’s full potential so that they can make the best business decisions possible.  In short, if our customers succeed, then we have succeeded.”


How Search Engines Work : Clearpath Technology

July 26th, 2009
technology11 How Search Engines Work : Clearpath Technology



Remember that there are many factors that contribute to how search engines work, and some of them are closely-guarded secrets. Google, the most popular search engine, keeps parts of their operation under wraps to prevent fraud and dishonesty. 

Web Spiders and Bots 

In the old days of the Internet, a website would often have to be submitted directly to a search engine in order for listing on that search engine. This was often the only way to gain a listing on a site like Yahoo! because directory listing sites relied on human editors to select the topics and contents of directory listings. Some search engines had rudimentary ways to search pages on the Internet. The problem is that search engines hadn’t yet developed the ability to filter results very well. By using a search engine, the user couldn’t be assured that he or she would even come upon pages related to the keywords typed into the search engine.           

Today, however, no submission is necessary in order to be listed in search engines. Because technology has evolved, search engine listings are much more refined and certainly more user-friendly. Today’s search engines spend lots of time, money and research in order to provide a searching service that will give the user the best web experience possible. In fact, the search engine business model relies upon this fact. The more people that visit a search engine, the more web traffic that site will receive. The more web traffic, the more people will see advertising on that search engine. Since search engines frequently rely upon advertising to support the site, this works out for everyone. The user gets better search results and the search engine gets more users to their site.           

How do search engines provide an improved web experience for their users? One technology development that has improved the typical web search is the spider or bot. A web spider is a program run by the search engine. Instead of relying on the slow speed of a human editor, search engines can now rely on computer programs that never need to stop searching websites on the Internet. The sole purpose of these programs is to “crawl” the web all day, every day. These computer programs are, in essence, looking over every single website they encounter. These programs search through websites, checking links, and examining keywords. The spiders will also look at HTML elements within the pages like page descriptions, meta tags, and page titles. Basically, these spiders are used to compile a large amount of data from sites on the web. Here is a list of elements within a website that are scanned by search engine spiders: 

Text within the website Links within the website Page descriptions embedded within HTML Keywords embedded within HTML Photos and photo descriptions and alternate text 

All of this information is then compiled into a series of databases maintained by the search engine. This database is what eventually helps search engine users find the information they want. When a user goes to a search engine and searches for the term “kittens,” the search engine will then go to the database of all indexed information. The search engine will look for the keyword “kittens” within all of those databases, and then presents this information to the user. In order to give the best results to the user, the search engine will also sort this data by relevancy, putting the sites that are most related to the keyword or words at the top of the listing. By “indexing” all these sites, including their links and keywords, search engines can then provide a rank for each of these pages.